Onboarding
Onboarding program, reading order, quizzes, certification
New Hire Training Program
Program Structure — 3 Weeks Week 1: Classroom Training (Days 1–5) Read through the KB articles i...
Terms & Definitions
AP: Access Point – A specific RF transmitter on a tower. Can also be used to describe a 2nd WIFI ...
Phone Etiquette
Phone Etiquette Bertram Communications was built on strong customer relations. The customer exper...
Company Overview & Support Hours
Company Overview & Support Hours Our Brands Bertram Communications LLC operates four ISP brands: ...
Account Security & Identity Verification
Account Security & Identity Verification Bertram Communications is classified as a utility. We ar...