XL Broadband — Indiana & Illinois

XL Broadband — Indiana & Illinois

Overview

XL Broadband serves customers in Indiana and Illinois. Uses the same Powercode system as all other brands.

Phone number: 815-312-4454 (outbound calling code: #33)

Troubleshooting

XL Broadband uses the same Cambium wireless equipment as Bertram and DCB. Standard wireless troubleshooting procedures apply:

• Check SM status in Powercode
• Ethernet link status
• DHCP client/server statistics
• Signal strength and alignment
• Link Capacity Test
• Router bypass

Refer to the Wireless Troubleshooting shelf (04) for step-by-step procedures.

Payment Process

[XL-specific payment process details to be populated — check kbnew site for XL Payment Process article]

XL Field Resources

[To be populated from kbnew field resources section]