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XL Broadband — Indiana & Illinois

XL Broadband — Indiana & Illinois

Overview

XL Broadband serves customers in Indiana and Illinois. Uses the same Powercode system as all other brands.

Phone number: 815-312-4454 (outbound calling code: #33)

Troubleshooting

XL Broadband uses the same Cambium wireless equipment as Bertram and DCB. Standard wireless troubleshooting procedures apply:

  • Check SM status in Powercode
  • Ethernet link status
  • DHCP client/server statistics
  • Signal strength and alignment
  • Link Capacity Test
  • Router bypass

Refer to the Wireless Troubleshooting shelf (04) for step-by-step procedures.

Payment Process

[XL-specific payment process details to be populated — check kbnew site for XL Payment Process article]

XL Field Resources

[To be populated from kbnew field resources section]